Catalogue / Utility billing & customer systems
Complaint and outage management system, Core seriesSample
by Amaravati Technologies (Sample) · verified by BARREL
Price for verified buyers
Ordered and invoiced through BARREL — one contract, one GST invoice.
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Amaravati Core complaint and outage management system, offered in 4 consumer base options from Up to 10,000 to Up to 1 million. Design: consumer self-service app, multi-channel payments and BBPS integration and collections and disconnection workflow. Suited to township and industrial park utilities, mini-grid and microgrid operators and rooftop solar service providers. Designed and tested to IS 15959, IEC 61968-9 and ISO 27001. Lead time 20-30 weeks; delivers to All India and export (SAARC, Middle East, Africa). Sample listing: illustrative data for testing BARREL Shop, not a real offer.
- Brand
- Amaravati
- Model
- AMA-581 series
- Listing type
- Product
- Unit
- licence
- Minimum order
- 10 licence
- Lead time
- 20-30 weeks
- Warranty
- 36 months support
- Standards
- IS 15959, IEC 61968-9, ISO 27001
- Delivers to
- All India and export (SAARC, Middle East, Africa)
- GST rate
- 18 %
- Country of origin
- India
- Packaging
- As per item, transit-safe
- Delivery terms
- Ex-works, freight extra at actuals
- Returns
- Replacement of items damaged in transit within 7 days
- Other terms
- Sample data for testing; not a real offer.
Variants
| Variant | Specifications | Min. order · lead time | Price, ex GST |
|---|---|---|---|
| Consumer baseUp to 10,000AMA-581-01 | Consumer base: Up to 10,000 | 10 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 50,000AMA-581-02 | Consumer base: Up to 50,000 | 10 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 250,000AMA-581-03 | Consumer base: Up to 250,000 | 10 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 1 millionAMA-581-04 | Consumer base: Up to 1 million | 10 licence · 20-30 weeks | for verified buyers |
Specifications
| Consumer base | Up to 10,000 to Up to 1 million (see variants) |
|---|---|
| Deployment | On-premisemade to order: Private cloud / SaaS |
| Billing types | Postpaid, prepaid, net metering |
| Tariff engine | Slab, TOD, fixed + variable |
| Meter integration | MDM / AMI via IS 15959 |
| Payment channels | UPI, BBPS, cards, counters |
| Portal | Web and mobile |
| Modules | Billing, collection, complaints, disconnection |
| Database | PostgreSQL |
| Reports | Demand-collection-balance, AT&C |
| Notifications | SMS, WhatsApp, email |
| Regulatory | Aligned to SERC tariff orders |