Catalogue / Utility billing & customer systems
Complaint and outage management system, Elite 7 seriesSample
by Satavahana Software (Sample) · verified by BARREL
Price for verified buyers
Ordered and invoiced through BARREL — one contract, one GST invoice.
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Complaint and outage management system from Satavahana, Elite 7 series: 5 consumer base options between Up to 10,000 and Up to 5 million. Design: flexible tariff engine for SERC tariff orders, collections and disconnection workflow and consumer self-service app. Suited to township and industrial park utilities, rooftop solar service providers and mini-grid and microgrid operators. Designed and tested to IS 15959, IEC 61968-9 and ISO 27001. Lead time 20-30 weeks; delivers to South India. Sample listing: illustrative data for testing BARREL Shop, not a real offer.
- Brand
- Satavahana
- Model
- SAT-587 series
- Listing type
- Product
- Unit
- licence
- Minimum order
- 1 licence
- Lead time
- 20-30 weeks
- Warranty
- 12 months support
- Standards
- IS 15959, IEC 61968-9, ISO 27001
- Delivers to
- South India
- GST rate
- 18 %
- Country of origin
- India
- Packaging
- Corrugated box on pallet
- Delivery terms
- FOR site, freight included
- Returns
- No returns on made-to-order items
- Other terms
- Sample data for testing; not a real offer.
Variants
| Variant | Specifications | Min. order · lead time | Price, ex GST |
|---|---|---|---|
| Consumer baseUp to 10,000SAT-587-01 | Consumer base: Up to 10,000 | 1 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 50,000SAT-587-02 | Consumer base: Up to 50,000 | 1 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 250,000SAT-587-03 | Consumer base: Up to 250,000 | 1 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 1 millionSAT-587-04 | Consumer base: Up to 1 million | 1 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 5 millionSAT-587-05 | Consumer base: Up to 5 million | 1 licence · 20-30 weeks | for verified buyers |
Specifications
| Consumer base | Up to 10,000 to Up to 5 million (see variants) |
|---|---|
| Deployment | Private cloudmade to order: On-premise / SaaS |
| Billing types | Postpaid, prepaid, net metering |
| Tariff engine | Slab, TOD, fixed + variable |
| Meter integration | MDM / AMI via IS 15959 |
| Payment channels | UPI, BBPS, cards, counters |
| Portal | Web and mobile |
| Modules | Billing, collection, complaints, disconnection |
| Database | PostgreSQL |
| Reports | Demand-collection-balance, AT&C |
| Notifications | SMS, WhatsApp, email |
| Regulatory | Aligned to SERC tariff orders |