Catalogue / Utility billing & customer systems
Complaint and outage management system, Core seriesSample
by Vijaya Software (Sample) · verified by BARREL
Price for verified buyers
Ordered and invoiced through BARREL — one contract, one GST invoice.
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Vijaya Core complaint and outage management system, offered in 5 consumer base options from Up to 10,000 to Up to 5 million. Key features: collections and disconnection workflow, net-metering settlement and banking of units and bill generation from AMI interval data. Suited to distribution licensees, township and industrial park utilities and rooftop solar service providers. Designed and tested to IS 15959, IEC 61968-9 and ISO 27001. Lead time 10-16 weeks; delivers to All India. Sample listing: illustrative data for testing BARREL Shop, not a real offer.
- Brand
- Vijaya
- Model
- VIJ-589 series
- Listing type
- Product
- Unit
- licence
- Minimum order
- 1 licence
- Lead time
- 10-16 weeks
- Warranty
- 12 months support
- Standards
- IS 15959, IEC 61968-9, ISO 27001
- Delivers to
- All India
- GST rate
- 18 %
- Country of origin
- India
- Packaging
- Steel skid with shrink wrap
- Delivery terms
- Door delivery in metro cities
- Returns
- No returns on made-to-order items
- Other terms
- Sample data for testing; not a real offer.
Variants
| Variant | Specifications | Min. order · lead time | Price, ex GST |
|---|---|---|---|
| Consumer baseUp to 10,000VIJ-589-01 | Consumer base: Up to 10,000 | 1 licence · 10-16 weeks | for verified buyers |
| Consumer baseUp to 50,000VIJ-589-02 | Consumer base: Up to 50,000 | 1 licence · 10-16 weeks | for verified buyers |
| Consumer baseUp to 250,000VIJ-589-03 | Consumer base: Up to 250,000 | 1 licence · 10-16 weeks | for verified buyers |
| Consumer baseUp to 1 millionVIJ-589-04 | Consumer base: Up to 1 million | 1 licence · 20-30 weeks | for verified buyers |
| Consumer baseUp to 5 millionVIJ-589-05 | Consumer base: Up to 5 million | 1 licence · 20-30 weeks | for verified buyers |
Specifications
| Consumer base | Up to 10,000 to Up to 5 million (see variants) |
|---|---|
| Deployment | Private cloud |
| Billing types | Postpaid, prepaid, net metering |
| Tariff engine | Slab, TOD, fixed + variable |
| Meter integration | MDM / AMI via IS 15959 |
| Payment channels | UPI, BBPS, cards, counters |
| Portal | Web and mobile |
| Modules | Billing, collection, complaints, disconnection |
| Database | PostgreSQL |
| Reports | Demand-collection-balance, AT&C |
| Notifications | SMS, WhatsApp, email |
| Regulatory | Aligned to SERC tariff orders |